As a merchant reseller for an Independent Sales Organization (ISO), you have the autonomy to control your income. That said, you don’t have to do it all on your own. You can take advantage of resources to advance your career. In this article, we discuss three of the most valuable resources available to merchant resellers.

1. Agent-focused blogs and publications. Industry publications like The Green Sheet and Digital Transactions, are free ways to stay up-to-date. The Green Sheet provides Street SmartsSM, a column “dedicated to the Merchant Level Salesperson (MLS). . .whose opinions, observations, concerns and critiques need to be heard.” It can also prove beneficial to seek out provider blogs aimed at supporting merchant resellers. For instance, our EMS Agent Blog covers everything from how to rock your next trade show to advice for making a good living reselling merchant accounts.

2. Industry associations and trade shows. At Electronic Merchant Systems (EMS), we recommend connecting with the Electronic Transactions Association (ETA) and your regional Acquirers Association: Northeast, Southeast, MidWest, and Western States. These associations host annual trade shows with educational forums that cover current industry issues, trends, and topics. These events facilitate connections among exhibitors, processors, keynote speakers, leaders in fintech, media, venture investors, and potential industry partners. Connecting with industry associations is a great way to keep up with technology trends and better serve your merchants.

3. Tech and client support offered by your processor. As a merchant reseller, your success is largely influenced by the provider you work with. Which means, you need to partner with a processor that supports its agents and merchants. At EMS, our agents are paired with a dedicated success manager who is accessible every day and our 24/7/365 in-house client services team ensures that your merchants’ questions are answered efficiently. Learn more about an ISO agent partnership with EMS.


As a leading provider in the payments industry, Electronic Merchant Systems (EMS) supports prospective ISO agents and industry professionals. Connect with us on LinkedIn, Twitter, and Facebook.

Read more strategies for advancing your career: 3 Ways to Build Strong Merchant Relationships as an ISO Agent and How to Take Your ISO Agent Career to the Next Level.

Electronic Merchant Systems is a leading provider of payment processing & merchant services. For more information please visit our website.