PRE & POST SALES SUPPORT
As an Agent of EMS you are never on your own. We are available at all hours to assure that you have the support and the tools you need to succeed. From the preliminary preparation to paperwork to installation, you can depend on us.
- Dedicated Agent Support team
- Individually assigned KART/ Customer Service member
- Kept out of the “general pool”, and have direct access to decision makers
- Full Service Marketing Department
RATE DESK ACCESS
EMS offers its’ Agents plenty of options. One of those is the rates that you offer. You can either set your own rates based off of a predetermined set, or you can choose to utilize our internal rate desk.
- Access to Senior Management & Decision Makers
- Accurate line by line comparison of rates
- Fast and convenient
- Will always provide you with the absolute best rate EMS can offer
CLIENT SERVICES
The service that your merchants receive is vital to your portfolio and even more important, your residual stream. We are dedicated to making sure that your merchants are treated with care so you can focus on bring on new business.
- Full service in-house team
- 24/7/365 availability
- Troubleshooting terminals
- Understanding statements
